Customer involvement
United Airlines - Customer involvement

Our commitment to the community helps us build a future for everyone

United invites its customers to participate in improving our communities.


Charity Miles
Since 1996, more than 1 billion miles have been donated to meet the urgent travel needs of children, families, humanitarian aid workers and volunteers across the United States and around the world. As part of United Airlines' focus on improving the quality of life of customers and employees, we are pleased to extend an invitation to you to support select nonprofit organizations that we partner with through the Mileage Plus Charity Miles Program. Through the Mileage Plus Charity Miles Program members can donate a minimum of 1,000 miles to any one of the select nonprofit groups:

Donate your miles to any one of the groups listed below:
Airline Ambassadors The National Cancer Prevention Fund
The American Red Cross Operation USA
American Cancer Society ORBIS International
AmeriCares Ronald McDonald House Charities
Conservation International Rotary International 
The Dream Foundation The Salvation Army 
Elizabeth Glaser Pediatric AIDS Foundation
Sarvodaya USA 
The Fisher House
Shriners Hospitals for Children
Guide Dogs of America Special Olympics
The Hospital for Sick Children TRIO
The Make-A-Wish Foundation The U.S. Olympic Team
The Muscular Dystrophy Association  
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Airline Ambassadors
The American Red Cross
The American Cancer Society
Airline Ambassadors provides humanitarian aid to children and families in need as well as international relief and development to underprivileged communities throughout the world. The American Red Cross has been the nation's premier emergency response organization since 1881, offering neutral humanitarian care to the victims of war as well as devastating natural disasters. The American Cancer Society is the nationwide community-based voluntary health organization dedicated to eliminating cancer as a major health problem by preventing cancer, saving lives, and diminishing suffering from cancer, through research, education, advocacy and service.
AmeriCares
Conservation International
The Dream Foundation
AmeriCares is an international relief organization ensuring that medicines, medical supplies and aid reaches individuals in need wherever they are, whenever they need it. Conservation International works to conserve the Earth's biodiversity and to demonstrate that human societies are able to live harmoniously with nature. The Dream Foundation is the first national organization granting dreams to terminally ill adults in order to enhance the quality of their lives and the lives of their families.
The Elizabeth Glaser Pediatric AIDS Foundation
The Fisher House
Guide Dogs of America
The Elizabeth Glaser Pediatric AIDS Foundation seeks to prevent pediatric HIV infection and to eradicate pediatric AIDS through research, advocacy, and prevention and treatment programs. The Fisher House supports America's military in their time of need, providing “a home away from home,” enabling family members to be close to a loved one during hospitalization for an illness, disease or injury. Donate miles to The Fisher House. Guide Dogs of America is an international guiding eyes program dedicated to providing guide dogs free of charge to blind and visually impaired men and women from the United States and Canada so that they may continue to pursue their goals with increased mobility and independence.
The Hospital for Sick Children
The Make-A-Wish Foundation
The Muscular Dystrophy Association
The Hospital for Sick Children provides the highest quality rehabilitative and transitional care for infants, children, adolescents, and young adults with special health care needs and their families in a supportive environment that respects their needs, strengths, values and priorities. The Make-A-Wish Foundation has enriched the lives of children with life-threatening medical conditions through its wish-granting work since 1980. The Muscular Dystrophy Association is a voluntary health agency—a dedicated partnership between scientists and concerned citizens aimed at conquering neuromuscular diseases that affect more than a million Americans.
The National Cancer Prevention Fund
Operation USA
ORBIS International
The National Cancer Prevention Fund raises funds to support comprehensive programs of research into cancer prevention and control and to educate the public to the opportunities of cancer prevention and control through community programs of education, research and behavioral change. Operation USA helps communities alleviate the effects of disasters, disease and endemic poverty throughout the world by providing privately-funded relief, reconstruction and development aid. ORBIS International is a nonprofit humanitarian organization dedicated to blindness prevention and treatment in developing countries.
Ronald McDonald House Charities
Rotary International
The Salvation Army
Ronald McDonald House Charities is working to better the lives of children and their families around the world by creating, finding and supporting programs that directly improve the health and well-being of children. Donate miles to Ronald McDonald House Charities now. Rotary International is a worldwide organization of business and professional leaders that provides humanitarian service, encourages high ethical standards in all vocations, and helps build goodwill and peace in the world. The Salvation Army helps more than 33 million Americans each year obtain the basic necessities of life—food, shelter, and warmth.
Sarvodaya USA
Shriners Hospitals for Children
Special Olympics
Sarvodaya USA applies the Sarvodaya Shramadana Movement's holistic principles to community development in the United States. Shriners Hospitals for Children is a network of 22 pediatric hospitals in the U.S., Canada and Mexico providing cost-free, specialized care for orthopaedic conditions, burns, spinal cord injuries and cleft lip and palate. Special Olympics is dedicated to empowering individuals with intellectual disabilities to become physically fit, productive and respected members of society through sports training and competition.
Transplant Recipients International Organization
The U.S. Olympic Team
Transplant Recipients International Organization is an independent, not-for-profit, international organization committed to improving the quality of life of transplant candidates, recipients, their families and the families of organ and tissue donors. The U.S. Olympic Team supports United States Olympic and Paralympic athletes in achieving sustained competitive excellence and preserving Olympic ideals, thereby inspiring all Americans.  
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Our commitment to the community helps us build a future for everyone. Thank you for your support of the Mileage Plus Charity Miles Program.

To donate your miles, please call Mileage Plus Customer Service at 1-800-421-4655.

Guidelines
We currently have more than one dozen national or global organizations participating in the Charity Miles Program that have long-term partnerships with United.

We do not accept members in the following categories: individuals; political or fraternal organizations; religious institutions; and public and private schools.

United takes great pride in providing air travel for families, patients, or staff traveling for treatment, research, disaster response, or wish-granting. We encourage you make a difference in the lives of individuals throughout the world by supporting our program members.

Every year United receives numerous requests to join the Mileage Plus Charity Miles Program. Although we would like to be able to assist every worthy charitable organization, the volume of requests far outweighs our ability and resources to be responsive to each one. We also cannot authorize combining different accounts for issuing tickets; or the use of donated miles for fundraising. Further, please note that any donations of miles to the United Mileage Plus Charity Miles Program is not tax-deductible. If you have any questions or would like to submit a proposal for sponsorship, please direct your correspondence to corporatesocialinvestment@united.com.



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