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Airport check-in information
| To facilitate an on-time departure, we recommend that you allow ample time for check-in. When traveling around holidays or other peak travel times, please allow additional time.
For flights within the U.S., to/from Mexico and the Caribbean, and to Canada, seat assignments are subject to cancellation if you do not check in and obtain a boarding pass at least 30 minutes prior to scheduled departure and you if are not available for boarding at the departure gate at least 20 minutes prior to scheduled departure.
For flights departing Canada, a boarding pass must be obtained at least 60 minutes prior to departure.
For all other international locations, customers must check in and obtain boarding passes at least 45 minutes prior to departure and must be available for boarding at the departure gate at least 30 minutes prior to scheduled departure.
There may be exceptions for your departure city so please review the information below for additional details.
Security wait times and ticket counter hours of operation
We have listed security wait times** and ticket counter hours of operation for many domestic and international airports.
**Line wait information refers to security check point wait times only.
View airport check-in information for cities beginning with:
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z
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 Akron / Canton, Ohio, Akron-Canton Regional Airport (CAK) |
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Hours and baggage information
Ticket counter hours of operation: 6:30am-8:00pm
Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally) |
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Security line information
Peak times:
4:30am-6:30am,
1:00pm-4:00pm,
5:00pm-7:00pm
Peak days:
Sunday, Monday, Wednesday,
Thursday, Friday
Peak line waits:
20-40 minutes
Off-peak line waits:
5 minutes |
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| Albuquerque, New Mexico, Albuquerque International Airport (ABQ) |
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Hours and baggage information
Ticket counter hours of operation: 4:30am-7:00pm
Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally) |
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Security line information
Peak times:
4:00am-9:00am,
10:30am-12:00n,
1:00pm-2:00pm,
4:00pm-6:00pm
Peak days:
Sunday, Monday, Thursday,
Friday, Saturday
Peak line waits:
40-50 minutes
Off-peak line waits:
10-15 minutes |
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| Albany, New York, Albany International Airport (ALB) |
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Hours and baggage information
Ticket counter hours of operation: 4:30am-6:45pm
Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally)
All customers must check-in before entering security |
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Security line information
Peak times:
5:00am-8:30am,
1:00pm-2:30pm
Peak days:
Sunday, Monday, Thursday,
Friday, Saturday
Peak line waits:
30-45 minutes
Off-peak line waits:
10-15 minutes |
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| Allentown, Pennsylvania, Lehigh Valley International Airport (ABE) |
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Hours and baggage information
Ticket counter hours of operation: 5:00am-7:00pm
Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally)
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Security line information
Peak times:
5:00am-7:00am,
8:00am-10:00am,
3:00pm-5:00pm
Peak days:
Sunday, Monday, Friday,
Saturday
Peak line waits:
40 plus minutes
Off-peak line waits:
20-30 minutes |
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| Amsterdam, Holland, Schiphol Airport (AMS) |
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Hours and baggage information
Ticket counter hours of operation: 8:00am-1:00pm
Customers with checked baggage should check-in a minimum of 2 hours prior to departure
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Security line information
Peak times:
8:30am – 12:00am
Peak days:
Sunday, Monday ,Thursday, Friday, Saturday
Peak line waits:
20-40 minutes
Off-peak line waits:
10 minutes
Customers should be at the gate at least 90 minutes before departure. |
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| Appleton, Wisconsin, Outagamie County Regional Airport (ATW) |
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Hours and baggage information
Ticket counter hours of operation:
4:45am-8:00pm
Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
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Security line information
All customers must check-in before entering security.
Peak times:
5:00am-8:00am,
2:30pm-6:00pm
Peak days:
Sunday, Monday, Thursday, Friday
Peak line waits:
10-15 minutes
Off-peak line waits:
5-10 minutes |
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| Aruba, Aruba, Beatrix International Airport (AUA) |
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Hours and baggage information
Ticket counter hours of operation:
Monday, Wednesday, Friday, Saturday, Sunday
11:00pm-4:00pm
Customers with checked baggage should check-in a minimum of 3 hours prior to departure.
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Security line information
Peak times:
12:00pm-4:30pm
Peak days:
Saturday, Sunday
Peak line waits:
At least 40 minutes to an hour
Off-peak line waits:
25 minutes
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| Aspen, Colorado, Pitkin County Airport (ASE) |
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Hours and baggage information
Ticket counter hours of operation:
9:00am-8:00pm (summer / winter)
Ticketing transactions:
8:00am-6:00pm (spring / fall)
Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
For customers with Domestic e-tickets, EasyCheck-in units are available in the United Lobby.
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Security line information
Peak times:
6:00am-9:00am
12:00pm-2:30pm
Peak days:
Sunday, Monday, Saturday
Peak line waits:
At least 40 minutes
Off-peak line waits:
10 minutes
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| Atlanta, Georgia, Hartsfield International Airport (ATL) |
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Hours and baggage information
Ticket counter hours of operation:
5:30am-7:00pm
Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
For customers with Domestic e-tickets, EasyCheck-in units are available in the United Lobby.
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Security line information
Peak times:
6:00am-8:00am,
1:00pm-6:00pm
Peak days:
Thursday evening, all day Friday, Saturday mornings, Sunday evenings, Monday mornings
Peak line waits:
At least 60 minutes
Off-peak line waits:
10 minutes
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| Austin, Texas, Austin Bergstrom International Airport (AUS) |
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Hours and baggage information
Ticket counter hours of operation:
5:00am-5:00pm
No future ticketing: 5:00am-8:30am or 12:00pm-4:00pm
Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally). |
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Security line information
Peak times:
5:00am-9:00am
Peak days:
Monday mornings, Thursday, Friday, Sunday
Peak line waits:
20-45 minutes
Off-peak line waits:
10 minutes
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| Bakersfield, California, Meadows Field (BFL) |
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Hours and baggage information
Ticket counter hours of operation:
5:00am-8:30pm Monday-Friday, 5:00am-6:30pm Sunday
Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally). |
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Security line information
Peak times:
9:30am-12:30pm
Peak days:
Daily
Peak line waits:
0-20 minutes |
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| Baltimore, Maryland, Baltimore Washington International Airport (BWI) |
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Hours and baggage information
Ticket counter hours of operation:
4:30am-7:30pm
Due to heavy construction, customers with checked baggage should arrive at least 2 hours before their scheduled flight departure time. |
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Security line information
Peak times:
6:30am-8:30am,
3:30pm-6:30pm
Peak days:
Sunday, Monday Thursday, Friday, Saturday
Peak line waits:
40-60 minutes
Off-peak line waits:
5-10 minutes |
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| Bangkok, Thailand, Bangkok International Airport (BKK) |
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Hours and baggage information
Ticket counter hours of operation: 4:00am-11:00am
Customers with checked baggage should arrive 2 hours if traveling internationally.
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Security line information
Peak times:
5:00am-5:45am
Peak days:
Friday, Saturday, Sunday
Peak line waits:
10-20 minutes
Off-peak line waits:
5-10 minutes |
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| Beijing, Peoples Republic of China, Peking Capital Airport (PEK) |
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Hours and baggage information
Please note that the United check-in counter has moved to Terminal 3.
Ticket counter hours of operation:
Winter
10:30am-6:30pm
Summer schedule:
9:30am-5:30pm
Customers with checked baggage should arrive 3 hours before flight departure.
Check-in counters will close 50 minutes prior to scheduled departure
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Security line information
Peak times:
7:00am-12:00am
1:00pm-3:00pm
Peak days:
Thursday, Friday, Saturday
Peak line waits:
20-30 plus minutes
Off-peak line waits:
5-10 minutes |
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| Billings, Montana, Billings Logan International Airport (BIL)) |
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Hours and baggage information
Ticket counter hours of operation:
5:00am-4:30pm
Customers with checked baggage should check-in a minimum of 2 hours prior to departure.
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Security line information
Peak times:
5:00am-8:00am
Peak days:
Sunday, Monday, Thursday, Friday
Peak line waits:
10-25 minutes
Off-peak line waits:
5 minutes
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| Binghamton, New York, Binghamton Regional Airport (BGM) |
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Hours and baggage information
Ticket counter hours of operation:
7:30am-9:30am,
11:30am-1:30pm,
3:30pm-5:30pm
Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
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Security line information
All customers must check-in before entering security.
Peak times:
5:15am-9:15am,
1:00pm-3:30pm,
4:30pm-7:00pm
Peak days:
Monday, Wednesday, Friday
Peak line waits:
20-40 minutes
Off-peak line waits:
5-10 minutes |
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| Birmingham, Alabama, Birmingham International Airport (BHM) |
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Hours and baggage information
Ticket counter hours of operation:
7:30am - 5:30pm
Best times for ticketing:
9:00am-12:00am,
2:45pm-4:00pm
Customers with checked baggage should check-in a minimum of 2 hours prior to departure.
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Security line information
Peak times:
5:00am-8:30am,
2:45pm-4:00pm
Peak days:
Sunday, Monday, Thursday, Friday
Peak line waits:
At least 40 minutes
Off-peak line waits:
15-20 minutes
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| Bismarck, North Dakota, Bismarck Municipal Airport (BIS) |
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Hours and baggage information
Ticket counter hours of operation:
5:30am-7:00pm
Ticketing transactions:
9:00am-5:00pm
Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
For customers with domestic E-Tickets, EasyCheck-in units are available in the United Lobby.
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Security line information
Peak times:
5:00am-12:00pm
Peak days:
Sunday, Monday, Friday
Peak line waits:
20-40 minutes
Off-peak line waits:
5 minutes
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| Boise, Idaho, Boise Municipal Airport/Gowen Field (BOI) |
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Hours and baggage information
Ticket counter hours of operation:
Sunday-Friday, 4:45am-8:00pm
Saturday, 4:45am-5:30pm
Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally). |
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Security line information
Peak times:
5:30am-8.30am
Peak days:
Thursday, Friday, Saturday
Peak line waits:
30 minutes
Off-peak line waits:
15 minutes
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| Boston, Massachusetts, Logan International Airport (BOS) |
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Hours and baggage information
Ticket counter hours of operation:
5:00am-7:00pm
Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
EasyCheck-in units are available in the main lobby.
For customers with domestic e-tickets, boarding pass issuance is available at curbside. |
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Security line information
Peak times:
6:00am-9:00am,
2:00pm-5:00pm
Peak days:
Thursday, Friday, Saturday
Peak line waits:
30 minutes
Off-peak line waits:
15 minutes
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| Bozeman, Montana, Gallatin Field (BZN) |
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Hours and baggage information
Ticket counter hours of operation:
6:00am-6:00pm
Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally). |
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Security line information
Peak times:
6:00am-8:00am
Peak days:
Sunday
Peak line waits:
10-20 minutes
Off-peak line waits:
2-5 minutes
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| Brussels, Belgium, Brussels National Airport (BRU) |
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Hours and baggage information
Ticket counter hours of operation:
6:30pm-2:00pm
Customers with checked baggage should arrive 3 hours before flight departure. |
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Security line information
Peak times:
10:00am-11:00am
Peak days:
Friday, Saturday, Sunday
Peak line waits:
15-30 minutes
Off-peak line waits:
5-10 minutes
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| Buenos Aires, Argentina, Aeropuerto Internacional de Ezeiza (Ministro Pistarini) (EZE) |
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Hours and baggage information
Ticket counter hours of operation:
9:00am-11:00am,
5:00pm-9:00pm
Customers with checked baggage should arrive 2 hours before flight departure.
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Security line information
Peak times:
10:00am-1:00pm,
7:00pm-9:00pm
Peak days:
Sunday, Friday, Saturday
Peak line waits:
15-20 minutes
Off-peak line waits:
5-10 minutes
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| Buffalo, New York, Buffalo Niagara International Airport (BUF) |
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Hours and baggage information
Ticket counter hours of operation:
4:10am-7:20pm
Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally). |
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30-40 minutes
Off-peak line waits:
5-10 minutes
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| Burbank, California, Burbank Glendale Pasadena Airport (BUR) |
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Hours and baggage information
Ticket counter hours of operation:
5:15am-8:00pm
Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally). |
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Security line information
Peak times:
5:15am-8:30am
Peak days:
Sunday, Friday
Peak line waits:
20-40 minutes
Off-peak line waits:
10-15 minutes
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| Burlington, Vermont, Burlington International Airport (BTV) |
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Hours and baggage information
Ticket counter hours of operation:
4:30am-7:00pm
Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally). |
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Security line information
Peak times:
5:00am-7:30am
Peak days:
Daily
Peak line waits:
20-25 minutes
Off-peak line waits:
5-10 minutes
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| Calgary, Canada, Calgary International Airport (YYC) |
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Hours and baggage information
Ticket counter hours of operation:
4:15am – 6:00pm
Future ticketing counter hours:
9:00am-5:30pm
Customers with checked baggage should arrive 2 hours before flight departure.
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Security line information
Peak times:
4:15am – 7:30am
Peak days:
Friday, Saturday, Sunday, Monday
Peak line waits:
50 – 60 minutes
Off-peak line waits:
5-10 minutes
Calgary International Airport enforces a cutoff time of 60 mins prior to departure due to Customs Border Preclearance processing times. |
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| Cancun, Mexico, International Airport (CUN) |
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Hours and baggage information
Ticket counter hours of operation: 9:00am – 3:00pm
Saturdays 9:30 am to 5:00 pm
Counters are open 3 hours before first flight.
Customers with checked baggage should check-in 3 hours prior to flight departure.
Flights are closed 1 hour prior to departure.
No ticket sales
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Security line information
Peak times:
11:00am-6:00pm during Dec to the end of the season
Peak days:
Friday, Saturday, Sunday
Peak line waits:
30 minutes
Off-peak line waits:
5-10 minutes
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| Carlsbad, California, McClellan Palomar Airport (CLD) |
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Hours and baggage information
Ticket counter hours of operation:
5:30am-8:30pm
Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
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Security line information
Peak times:
5:30am-7:30am,
10:30am-12:00pm
Peak days:
Daily
Peak line waits:
0-20 minutes |
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| Casper, Wyoming, Natrona County International Airport (CPR) |
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Hours and baggage information
Ticket counter hours of operation:
4:30am-8:00pm
Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
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Security line information
Peak times:
5:30am-6:40am,
12:00pm-1:00pm,
5:30pm-6:20pm
Peak days:
Monday, Thursday, Friday
Peak line waits:
10-20 minutes
Off-peak line waits:
5-7 minutes
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| Cedar Rapids, Iowa, The Eastern Iowa Airport (CID) |
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Hours and baggage information
Ticket counter hours of operation:
4:30am-7:00pm
Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally). |
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Security line information
Peak times:
6:15am-8:15am,
2:15pm-4:15pm
Peak days:
Sunday afternoon, Saturday mornings, Thursday, Friday
Peak line waits:
20 -40 minutes
Off-peak line waits:
5-10 minutes
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| Charleston, South Carolina, Charleston International Airport (CHS) |
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Hours and baggage information
Ticket counter hours of operation:
8:00am - 3:00pm
Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
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Security line information
Peak times:
5:30am-7:30am,
11:00am-2:00pm,
4:00pm-6:00pm
Peak days:
Sunday, Monday, Friday
Peak line waits:
20-40 minutes
Off-peak line waits:
5 minutes |
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| Charleston, West Virginia, Yeager Airport (CRW) |
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Hours and baggage information
Ticket counter hours of operation:
5:10am-6:30pm
*No ticketing during flight arrivals or departures
Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
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Security line information
Peak times:
5:00am-7:00am,
3:30pm-5:30pm
Peak days:
Sunday, Monday, Friday
Peak line waits:
At least 0-20 minutes
Off-peak line waits:
5-10 minutes
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| Charlotte, North Carolina, Charlotte/Douglas International Airport (CLT) |
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Hours and baggage information
Ticket counter hours:
5:30am-7:30pm
Ticketing transactions:
6:00am - 7:00pm
Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
For customers with Domestic e-tickets, EasyCheck-in units are available in the United Lobby and boarding pass issuance is available at curbside.
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Security line information
Peak times:
7:00am-8:00am,
1:00pm-3:00pm,
4:00pm-5:00pm
Peak days:
Sunday, Monday, Thursday, Friday
Peak line waits:
20 minutes
Off-peak line waits:
5-10 minutes
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| Charlottesville, Virginia, Charlottesville/Albemarle Airport (CHO) |
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Hours and baggage information
Ticket counter hours of operation:
5:30am-7:00pm
Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
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Security line information
Peak times:
5:00am-7:00am
Peak days:
Sunday, Monday, Thursday, Friday
Peak line waits:
20-40 minutes
Off-peak line waits:
0-20 minutes
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| Chicago, Illinois, O'Hare International Airport (ORD) |
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Hours and baggage information
Ticket counter hours of operation:
4:00am-10:00pm
Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
All customers must check in baggage at Terminal 1 before entering security or proceeding to Terminal 2 for United Express flights.
Easy Check-in units are available at curbside on the departure level, in the United lobby, on the arrival level in baggage claim, Red Carpet Clubs excluding Terminal 2 and in the Terminal 2 lobby.
For customers with Domestic e-tickets, boarding pass issuance is available at curbside.
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Security line information
Peak times:
4:00am-9:00am,
1:00pm-6:00pm
Peak days:
Sunday, Monday, Thursday, Friday
Peak line waits:
15-40 minutes
Off-peak line waits:
0-10 minutes
Priority Security Lane
Available for Global Services, United First, United Business, 1K, Premier Executive, Premier and STAR Alliance Gold/Silver members.
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| Chico, California, Chico Municipal Airport (CIC) |
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Hours and baggage information
Ticket counter hours of operation:
5:00am-7:30pm Monday-Friday, 5:00am-4:00pm Saturday,
9:00am-8:00pm Sunday
Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
No ticketing during flight arrivals or departures. |
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Security line information
Peak times:
10:00am-11:00am,
1:00pm-2:30pm
Peak days:
Daily
Peak line waits:
20-40 minutes
Off-peak line waits:
15 minutes
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| Cincinnati, Ohio, North Kentucky International Airport (CVG) |
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Hours and baggage information
Ticket counter hours of operation:
4:45am-7:00pm
Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally). |
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Security line information
All customers must check-in before entering security.
Peak times:
2:30pm-6:00pm
Peak days:
Sunday, Monday, Thursday, Friday
Peak line waits:
15-20 minutes
Off-peak line waits:
5-10 minutes
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| Cleveland, Ohio, Cleveland Hopkins International Airport (CLE) |
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Hours and baggage information
Ticket counter hours of operation:
4:45am-6:50pm
Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally). |
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Security line information
Peak times:
5:00am-7:00am,
4:00-7:00pm
Peak days:
Sunday, Monday, Thursday, Friday
Peak line waits:
20 minutes
Off-peak line waits:
5 minutes
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| Cody, Wyoming, Yellowstone Regional Airport (COD) |
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Hours and baggage information
Ticket counter hours of operation:
5:00am-4:00pm
Customers with checked baggage should arrive 2 hours before flight departure.
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Security line information
Peak times:
6:15am-7:00am
Peak days:
Sunday, Monday, Thursday, Friday
Peak line waits:
5-10 minutes
Off-peak line waits:
0-5 minutes
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| Colorado Springs, Colorado, Colorado Springs Municipal Airport (COS) |
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Hours and baggage information
Ticket counter hours of operation:
4:00am-6:00pm
Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally). |
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Security line information
Peak times:
5:00am-7:00am,
9:00am-12:00pm,
1:00pm-3:00pm,
4:00pm-6:00pm
Peak days:
Sunday, Monday, Thursday, Friday, Saturday
Peak line waits:
10-20 minutes
Off-peak line waits:
0-5 minutes
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| Columbia, South Carolina, Columbia Metropolitan Airport (CAE) |
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Hours and baggage information
Ticket counter hours of operation:
4:00am-6:00pm
Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally). |
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Security line information
Peak times:
6:30am-9:00am,
11:30am-1:30pm,
3:00pm-4:30pm
Peak days:
Sunday, Thursday, Friday
Peak line waits:
20-40 minutes
Off-peak line waits:
5-15 minutes
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| Columbus, Ohio, Port Columbus International Airport (CMH) |
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Hours and baggage information
Ticket counter hours of operation:
4:30am-7:30pm
Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally). |
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Security line information
Peak times:
5:30am-8.00am,
2:00pm-6:00pm
Peak days:
Sunday, Monday mornings, Thursday, Friday
Peak line waits:
20-40 minutes
Off-peak line waits:
5-10 minutes
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| Cozumel, Mexico, Cozumel International Airport (CZM) |
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Hours and baggage information
Ticket counter hours of operation: 9:00am – 3:00pm
Counters are open 3 hours before first flight.
Customers with checked baggage should check-in 3 hours prior to flight departure.
Flights are closed 1 hour prior to departure.
No ticket sales.
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Security line information
Peak times:
11:00am-4:00pm
Peak days:
Saturdays
Peak line waits:
30 minutes
Off-peak line waits:
5-10 minutes
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| Crescent City, California, Jack McNamara Airport (CEC) |
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Hours and baggage information
Ticket counter hours of operation:
5:00am-1:30pm,
3:30pm-7:30pm
Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally). |
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Security line information
Peak times:
8:00am-1:00pm,
4:00pm-7:00pm
Peak days:
Daily
Peak line waits:
20-40 minutes
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| Dallas-Ft. Worth, Texas, Dallas/Ft. Worth International Airport (DFW) |
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Hours and baggage information
Ticket counter hours of operation:
4:45am-7:30pm
Customers with checked baggage should arrive 2 hours before flight departure. |
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Security line information
Peak times:
5:00am-8:30am,
3:00pm-6:00pm
Peak days:
Sunday, Monday, Thursday, Friday
Peak line waits:
10 minutes
Off-peak line waits:
0-5 minutes
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| Dayton, Ohio, Dayton International Airport (DAY) |
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Hours and baggage information
Ticket counter hours of operation:
5:15am-6:30pm
Customers with checked baggage should arrive 2 hours before flight departure. |
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Security line information
Peak times:
5:00am-8:00am,
3:00pm-5:00pm
Peak days:
Monday, Thursday, Friday
Peak line waits:
30-45 minutes
Off-peak line waits:
5-10 minutes |
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| Denver, Colorado, Denver International Airport (DEN) |
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Hours and baggage information
Ticket counter hours of operation: 4:15am-9:30pm
Counters are open 2 hours before first flight.
Customers with checked baggage should check-in 2 hours prior to flight departure.
For customers with Domestic e-tickets, boarding passes are available at curbside.
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Security line information
Peak times:
7:00-10:30am,
2:30-6:00pm
Peak days:
Friday, Saturday, Sunday, Monday
Peak line waits:
20-40 minutes
Off-peak line waits:
0-5 minutes
Priority Security Lane
Available for Global Services, United First, United Business, 1K, Premier Executive, Premier and STAR Alliance Gold/Silver members.
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| Des Moines, Iowa, Des Moines Airport (DSM) |
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Hours and baggage information
Ticket counter hours of operation:
5:00am-7:00pm
Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
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Security line information
All customers must check-in before entering security.
Peak times:
5:00am-7:00am
Peak days:
Sunday, Monday, Thursday, Friday, Saturday
Peak line waits:
60 minutes
Off-peak line waits:
20 minutes |
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| Detroit, Michigan, Detroit Metropolitan Airport (DTW) |
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Hours and baggage information
Ticket counter hours of operation:
4:30am-8:00pm
Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
Effective September 17, 2008:
United will operate from the new North Terminal, gates D4 and D6. |
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Security line information
All customers must check-in before entering security.
Peak times:
5:30am--8:00am,
2:00pm-6:00pm
Peak days:
Sunday, Monday, Thursday, Friday
Peak line waits:
10-20 minutes
Off-peak line waits:
10-15 minutes
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| Dubai, United Arab Emirates, Dubai International Airport (DXB) |
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Hours and baggage information
Ticket counter hours of operation:
9:30pm-11:30pm
Check-in is located at positions 211-215 within Zone B in Terminal 1 (Sheikh Zayed Terminal) and is accessible from the Terminal curb.
Customers with checked baggage should arrive at least 3 hours before flight departure and will pass through an initial security screening checkpoint prior to accessing check-in counters.
Ticketing services are provided for day-of-travel enquiries only. All future ticketing enquiries should be directed to Reservations.
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Security line information
Peak days
Thursday-Sunday
Peak times
10:00pm-2:00am
5:00am-9:00am
Peak line wait
15-40 minutes
Off-peak line wait
0-10 minutes
Boarding information
Customers should be at their departure gate at least 60 minutes before departure time due to additional security procedures.
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| Durango, Colorado, Durango La Plata County Airport (DRO) | | | | |