United® has several features to accommodate people with limited mobility, including:
- Selected seats with movable armrests, so customers using wheelchairs can more easily transfer from an aisle into their seats.
- A specially designed onboard wheelchair for use in flight. The wheelchair is used to move about the cabin and go to and from the lavatory. The passenger sits in a regular aircraft seat during flight.
- On some aircraft, a lavatory with an extra-wide door and low threshold, heavy-duty assist bars and other design features make it more convenient for customers with disabilities.
Reservations personnel will be happy to provide you with additional information.
United Airlines will keep working to make air travel more convenient, comfortable, and pleasant-in the air and on the ground-for all of our passengers.
If something goes wrong, let us know
If one of our airport Complaint Resolution Officials (CRO) cannot assist you, please contact us via e-mail by clicking on the "Contact United" link at united.com, or by calling toll free 877-228-1327.
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