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United Saver / Star Alliance award rules
United Saver / Star Alliance Awards allow you to redeem your Mileage Plus miles for award travel to more than 900 destinations worldwide. No matter which carrier or combination of carriers you choose, the Mileage Plus award levels are the same. They vary only by class of service and region.
  • See the United Saver / Star Alliance Award chart for mileage amounts or download and print the Saver/Star Alliance Award Quick Reference (19KB).
    You will need the FREE Adobe Acrobat Reader to view and print the chart. While viewing the Quick Reference Guide in Acrobat Reader, please be sure to choose Save from the File menu.
  • Capacity-control restrictions do apply
  • No upgrades are permitted on award travel bookings
  • Book your United award travel online. For travel on our Star Alliance Carriers, call United at 1-888-674-4680. United assesses a non-refundable $25 (USD 25) fee per ticket handling fee* for award tickets issued by calling United Reservations or $30 (USD 30) for tickets issued at a United ticket counter.

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Saver/Star Alliance award chart

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  • Saver Awards: Saver Awards can be redeemed for fewer miles than Standard Awards. See the Saver Award chart for specific mileage amounts.
  • Capacity-control restrictions apply.
  • Award restrictions: No minimum stay restrictions. Maximum stay restrictions exist per booking rules (within 331 days of booking date). Standby is permitted for other flights on ticketed date for travel wholly on United.
  • Booking restrictions: Awards must be booked 24 hours in advance of travel. Advance booking of two hours is required if the award is wholly on United. A fee may apply if award is booked less than 21 days prior to departure. See United Award fees for further details.
  • En route stopovers: No stopovers are permitted on awards wholly within a geographic region. Awards between regions allow one stopover. Round-The-World awards allow a maximum of five stopovers.
  • Open jaw: Legal open jaws (open jaw length shorter than flown flight segment length) are permitted
  • Blackout periods: As defined by individual carriers. Blackout dates do not apply to Saver Awards on United.
  • Routings: Awards are for roundtrip travel. One-way travel is not permitted. Backhauls (backtracking routings) are not permitted, except as required by routing restrictions. Side trips are not permitted on a single award. Round-The-World routing is defined as one Pacific and one Atlantic crossing; you must use legal routings as defined in pricing rules and continue travel in the same direction. Involuntary re-routing permitted on Star Alliance carriers only. If award travel crosses a geographic area to reach another region, member is subject to the higher of the two award levels. Most direct routing applies.
  • Waitlisting: Not permitted on Star Alliance airlines. Permitted on United Airlines-only itinerary.
  • Name change: Not permitted.
  • Children: No discount is available for children or infants.
  • Changes after ticketing: Permitted before departure if travel is within the same region(s). Also permitted for non-United segments booked as E-Tickets that are changed to United-operated. All changes are subject to applicable fees.
  • Changes during travel: Permitted for United segments that were booked as E-Tickets. Subject to applicable fees. Involuntary re-routing permitted on Star Alliance carriers only.
  • Upgrades: Not permitted.
  • Ticket validity: Awards are valid for one year from the date of issue.

More important facts about awards

  • Award travel must be on a United or partner flight routing exclusively between valid cities or continents described in the United and partner awards charts, with no connections or stopovers on additional continents (or cities, where appropriate) unless otherwise noted.
  • Travel on code share flights operated by other airlines is excluded.
  • All flight awards are valid for roundtrip travel. If you choose to use an award for one-way travel, no residual credit will be issued for unused segments
  • Countries served by United and the Star Alliance network are subject to change. Some countries listed in the award chart may not be available for award travel and other countries may become available at a later date. Check with United reservations for the latest information on award availability.
  • One stopover en route to your final destination or one open jaw is permitted for a flight award on United between the continental U.S. and Hawaii or between the U.S. and the Caribbean, Asia, Australia, Central America, South America, Middle East or Europe. No stopovers are permitted within a geographic region.

* tickets booked and purchased using the IVR automated system are exempt from the $25 or $30 fee.
Stopover en route and open jaw award bookings must be obtained by calling 1-800-864-8331 option 5. These bookings are also subject to the booking fee, see award fees for details.


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