Customer and Mileage Plus information
Throughout United’s reorganization, providing safe, reliable and high-quality service continues to be our top priority.  United’s worldwide flights continue and all tickets will be honored.  Our award-winning Mileage Plus program is unaffected.  Mileage Plus members can continue to accrue and redeem miles as always.

For additional information, please choose one of the below links.

Letter to Mileage Plus members

Letter to United customers

Customer service FAQs

Brochure on United's restructuring


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