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Mileage Plus award fees change, effective May 15, 2008. Please see below for details.
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Handling Fees
For award travel booked and ticketed through United Reservations a non-refundable $25 (USD 25) fee per ticket will be assessed or $30 (USD 30) for tickets issued at a United ticket counter.
Change Fees
All changes to your ticketed award itinerary must be made through a United Reservations agent, or by visiting any United ticketing location.
Designated fees are as follows:
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Ticket issued on or after May 15, 2008
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Change
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Fee per award ticket
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Change in city (change in origin and/or destination)
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$150 |
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Change in connection points (rerouting itinerary using different connecting city)
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$150 |
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Cancellation (recredit of miles)
(Note: only unused tickets can be returned)
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$150 |
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Handling fee for redeeming award tickets (waived for travel booked at united.com and the automated systems)
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$25 United Reservations
$30 United ticket counter |
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Flight change (same itinerary or origin/destination but different flight number)
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$0
($75 for award travel changed 7 - 20 days prior to departure)
($100 for award travel changed 6 days or less prior to departure) |
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Date change (same itinerary and flights but for a different date)
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$0
($75 for award travel changed 7 - 20 days prior to departure)
($100 for award travel changed 6 days or less prior to departure) |
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Ticket issued prior to May 15, 2008
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Change
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Fee per award ticket |
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Change in city (change in origin and/or destination)
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$100 |
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Change in connection points (rerouting itinerary using different connecting city)
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$100 |
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Cancellation (recredit of miles)
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$100 |
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Handling fee for redeeming award tickets (waived for travel booked at united.com and the automated systems)
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$15
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Flight change (same itinerary or origin/destination but different flight number)
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$ 0
($50 for award travel changed 7 - 13 days prior to departure)
($75 for award travel changed 6 days or less prior to departure) |
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Date change (same itinerary and flights but for a different date)
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$ 0
($50 for award travel changed 7 - 13 days prior to departure)
($75 for award travel changed 6 days or less prior to departure) |
Close-in Processing Fees
Award travel ticketed less than 21 days prior to departure (awards ticketed prior to May 15, 2008: less than 14 days prior to departure) is subject to a non-refundable Close-in Processing Fee, whether purchased through united.com, United ticketing agencies, United airport ticket counters or United Reservations. This fee is charged to the credit card used to support the award ticketing transaction and may take up to 1 week for processing.
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Ticket issued on or after May 15, 2008
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Fees
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Fee per award ticket
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| Award travel ticketed six days or less prior to departure |
$100 |
| Award travel ticketed 7 - 20 days prior to departure |
$75 |
| Award travel ticketed 21 days or more prior to departure |
$0 |
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Ticket issued prior to May 15, 2008
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Additional fees
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Fee per award ticket
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| Award travel ticketed six days or less prior to departure |
$75 |
| Award travel ticketed 7 - 13 days prior to departure |
$50 |
| Award travel ticketed 14 days or more prior to departure |
$0 |
Changes to award travel ticketed prior to May 15, 2008 are subject to the original fee structure. Any subsequent changes to the same award travel itinerary will be subject to the revised fee structure (effective as of May 15, 2008).
